Frequently Asked Questions

We've compiled the most common questions and answers to help you find what you need.

Getting Started

InsightGig is the first AI-native Operating Layer purpose-built for insight professionals. It helps you design studies, analyze data, and generate insights, all within one integrated environment. It’s a complete workspace for research work powered by domain-specific AI agents.

Researchers and insight teams in agencies, enterprises, and independent consultancies who want to accelerate and deepen their research without becoming prompt engineers or data scientists.

The Operating Layer is InsightGig’s core innovation, a unified, AI-native workspace that connects scattered data, tools, and workflows into one seamless insight environment. It enables researchers to design studies, analyze data, and gain insights in real time, transforming fragmented processes into continuous, high-impact intelligence.

Discover what sets InsightGig apart: Read Operating Layer vs. Platform vs. Tool

Not at all. InsightGig is designed to remove technical barriers. You can use our specialized research agents with simple instructions, no prompt engineering, coding, or setup required.

You can sign up for a trial via our website. Once the trial opens up, you can start using your credits to run real tasks immediately, no setup needed.

Features & Capabilities

InsightGig currently supports qualitative studies, desk research, insight synthesis, emotion analysis, and more. Upload your project materials and let the system generate structured, insightful outputs. Our product is always evolving and will continue to support more and more research activities.
Agents are AI workers trained for specific insight tasks, like qualitative analysis or desk research. They don’t just chat; they perform structured, multi-step reasoning aligned to research logic and methods.
It’s InsightGig’s memory layer, which is meant to remember your research context. InsightGig remembers past findings, chat history, and project context, so future tasks are more accurate and faster.
InsightGig delivers outputs in the form of responses, documents, structured reports, presentation decks, etc, depending on the requirement. These responses are typically downloadable and can be used outside of the InsightGig platform.
InsightGig can process audio/ video recordings in multiple languages for many use cases. However, data reports and structured outputs are currently supported in English only.

Privacy, Data & Security

Yes. All your uploads stay within your private workspace. We do not train public models on your data. Enterprise-grade privacy controls and audit trails are built in by design.
No. InsightGig generates outputs based on the data you provide, but does not independently verify or validate it. Always review inputs for quality and accuracy.
No. Your data is never used to train shared or public AI models. Everything you upload stays secure and confidential within your workspace.
You control where your data resides. By default, InsightGig stores your data securely in India; however, our portable data residency model allows you to choose alternative storage regions, such as the UAE and the USA. Data can be migrated across regions to meet your compliance or operational requirements. This ensures your data remains secure, isolated, and aligned with local regulations, wherever your business needs it to be.

AI Use & Responsibility

InsightGig outputs ensure rigour and guardrails, but all AI outputs should be independently verified before making critical decisions. We encourage human oversight at all times.
All AI outputs are grounded in your uploaded data and fine-tuned for research tasks, reducing hallucinations. However, users should still validate outputs for correctness and bias.
InsightGig embeds guardrails for methodology, logic, privacy, and data provenance. All outputs can be traced to source data.

Plans & Trials

Yes. We offer limited-time credits for trial users to experience the full power of InsightGig’s research agents.

When your trial ends, you can convert to a paid plan and pay as you go using your credit card. Payments are processed securely through trusted payment gateways. InsightGig does not store your card details.

Absolutely. InsightGig is designed for professional use, including client work and commercial consulting. Just make sure it aligns with our Terms of Use.

Support & Feedback

You can reach us at hello@insightgig.com. We value your feedback; it helps shape our roadmap.
Yes. We’re constantly evolving. Join our email list or follow us on LinkedIn for updates, new agent launches, and features.

Additional FAQs

You retain full ownership of all content you upload. AI-generated outputs are exclusive to your workspace and are not reused or shared.

InsightGig dynamically orchestrates the most effective large language models (LLMs) based on the task at hand. We leverage best-in-class models from trusted providers, including OpenAI, Google, and Anthropic, to ensure optimal performance, reliability, and research-grade accuracy across different insight workflows.

Upon cancellation, your data is securely deleted unless legally required otherwise. You may request early deletion.

Yes. If you publish AI-generated content, include a note that it was created with InsightGig AI.

Yes, InsightGig is a member of ESOMAR, and we follow its ethical standards and professional codes.