Guiding Principles for Data & AI Stewardship at InsightGig
Enterprise-grade Security
We exclusively use leading cloud service providers known for their enterprise-grade security. InsightGig's operating layer is hosted on Microsoft Azure, secured by restricting access to specific IPs and employing multi-factor authentication (MFA).
Dedicated, Secure Cloud Instances
Our technology stack operates within our dedicated cloud instance wherever feasible. Your data is stored and processed within our secure Microsoft Azure environment, significantly minimizing risks associated with data leaving our systems.
Exclusive Data Access
Your data remains confidential and accessible only by you. We provide robust multi-factor authentication to protect your account, ensuring exclusive user access at all times.
Data Residency of Your Choice
You control where your data resides. Choose from secure storage locations such as India, UAE, and USA. Additional regions can be added upon request.
End-to-End Encryption
Your data is encrypted both at rest and in transit. InsightGig utilizes robust encryption protocols on Microsoft Azure and HTTPS, ensuring comprehensive security throughout processing.
Complete Ownership of Your Data
You own your inputs and all outputs generated by InsightGig’s operating layer. InsightGig accesses your data only if explicitly permitted by you for specific purposes such as troubleshooting.
Committed to Third-party Certification
We proactively build towards achieving trusted certifications, including SOC 2 compliance within one year of launch, to validate our commitment to security and data protection standards.
No AI Model Training on User Data
We exclusively use enterprise and API plans from trusted LLM providers such as OpenAI, Google, and Anthropic, who explicitly do not use customer data for training purposes.
Purpose-built AI Functionality
Our AI functionalities are designed to perform clearly defined, specific tasks for Market Research & Consumer Insights, significantly reducing risks like hallucinations through advanced methods such as context engineering.
Verifiable AI-driven Insights
Every insight generated by AI within InsightGig is traceable and clearly linked to its original source—whether your own data or external resources—allowing easy verification whenever needed.
Built-in Human Oversight
InsightGig ensures human control at critical workflow junctures. Wherever necessary, AI workflows are programmed to pause and seek explicit user approval before proceeding.
Enhanced Observability with Langfuse
We use Langfuse to provide comprehensive tracing of LLM operations, enhancing visibility into AI performance, enabling rapid error diagnosis, and supporting proactive course correction.
Advanced Guardrails for Inputs and Outputs (Coming Soon)
Our upcoming advanced guardrail features will include:
- Protection against sophisticated attacks like prompt injections.
- Automated detection and removal of accidental personally identifiable information (PII).
- Additional automated validation checks ensuring outputs are directly relevant to your inputs.